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Broad Experience
- More than 20 years of market research and consulting including: medical/health communication, pharmaceutical product life-cycle research, health insurance and managed care, patient/customer satisfaction, and business-to-business.
– Provides research analysis that goes beyond the descriptive and draws out findings that have a direct impact on business decisions and next steps.
- Management of diverse teams addressing complex business issues.
– Facilitates situations that are potentially divisive so that all parties achieve buy-in and work toward creative solutions.
- Mentoring adults, including: research methods and design, moderating skills, cross-cultural communication, and scholarly and business writing.
– Uses methods identified by Malcolm Knowles that address adult learning so that learners have control over the learning situation, building confidence and self-esteem as well as skills. This accounts for Naomi’s high level of success, even when working with senior-level writers and moderators.
- Outreach and tutoring in diverse communities, including the underprivileged and foreign-born.
– Brings an appreciation for class issues and cultural relativity to the design and analysis of projects.
– Allows her to work across diverse populations, appreciating the full context of class and cultural interpretation of target materials or business goals.
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